Updated: February 14, 2024
California residents may have additional rights and choices related to identifying information and other types of personal information.
This Notice covers how we collect and use your information in connection with the use of the mobile game software and media dedicated to that software and applies solely to California residents.
Summary of Information Practices
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your "personal information" as defined in the CCPA.
Categories of personal information Personal Information We Collect and Disclose
Under the CCPA, we are also required to provide you with the "categories" of personal information we collect. The categories we collect are:
- Account credentials (for game play purposes) such as your username, and game user ID, and contact information (for Promotion purposes) such as names, addresses, phone numbers, and email addresses;
- Characteristics or Demographics, such as age-group;
- Commercial or transactions information, such as records of products or services you purchased, obtained, or considered;
- Device identifiers, including your device’s IP address and AD Id;
- Device information, including your device’s operating software and browser (e.g., type, version, and configuration), internet service provider, and regional and language settings;
- Internet or other network or device activity, such as browsing history or Services usage;
- Non-precise location data, such as location derived from an IP address or data that indicates a city or postal code level;
- Inferences drawn from any of the above information identified in this section;
- User-generated content, including content within any messages you send to us (such as feedback, questions, or survey responses); and
- Audio information, such as customer service call recordings if you do not opt out
We may disclose or sell all of above categories of personal information to:
- Our affiliates and subsidiaries;
- Our advertising providers, such as advertising networks;
- Our service providers, such as marketing and advertising services, providers of payment and accounting services, transactional support providers, and providers of technical services (e.g., data storage, security, and customer relationship management databases); and
- Other parties where required by law or to protect our rights.
How We Use These Categories of Personal Information.
We, our advertising providers, and our service providers may use the categories of personal information we collect from and about you for the following business purposes and commercial purposes (as those terms are defined in applicable law):
- Our, our advertising provider’s, or our service provider’s operational purposes;
- Auditing consumer interactions on our site (e.g., measuring ad impressions);
- Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
- Bug detection and error reporting;
- Providing the Services (e.g., account servicing and maintenance, customer service, advertising and marketing, analytics, and communication about the Services);
- Improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);
- Other uses that advance our commercial or economic interests;
- Other uses about which we notify you.
Sale or Share of Personal Information
We do not sell information as that term is traditionally understood. However, some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under the CCPA. A “sale” is broadly defined under the CCPA to include a disclosure for something of value, and a “share” is broadly defined under the CCPA to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: contact identifiers, characteristics or demographics, user-generated content, device identifiers, device information, internet activity, non-precise geolocation data, and inferences from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. For details on your rights regarding sales and shares, please see the Right to Opt-Out of Sales and Shares section below.
Please note that we also do not knowingly sell and/or share the personal information of minors under 16 years of age.
California Privacy Rights
If you are a California resident, you may have certain rights. California law may permit you to request that we:
- Allow you to exercise your right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which personal information is collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- Delete certain information we have about you.
- Correct inaccurate information we have about you.
You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.
If you would like to exercise any of these rights, please contact Customer Support at email@example.com. If you have an account with us, we may require you to use the account to submit the request. We will confirm receipt of your request within 10 business days and respond to your requests within 45 days. You can also designate an authorized agent to make a request on your behalf. To do so, except with regards to your rights to opt-out of the sale or sharing of your personal information, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. In all cases in which you (or your authorized agent) make a request to exercise your CCPA rights, you will be required to verify your identity directly with us, which may include, verifying your identity through contacting us through the Services via your mobile device and/or verifying certain game play or historical information regarding your use of the Services. If you are unable to verify your identity, we will be unable to respond your requests.
To opt-out of sales or shares, as those terms are defined under CCPA, or the processing of information for targeted advertising purposes, click here. Please note that when you submit an opt-out we do not know who you are within our systems, and your opt-out will apply only to information collected from tracking technologies on the specific device from which you opt-out. If you use a different device, you will need to reconfigure your settings. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please contact us at firstname.lastname@example.org.
California’s Shine the Light law permits those of our customers who are California residents the right to request (i) a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To make such a request, please contact us and specify that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
If you are a California resident under 18 years old and registered to use the Service, under California’s Online Eraser Law, you can ask us to remove any content or information you have publicly posted on the Service. To make a request, please write to us at the email address set out in the Contact Us section below with “California Under 18 Online Eraser Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions, inquires, requests, or complaints concerning this Notice or our information collection practices, please contact us at email@example.com.